Privacy Policy

1. Introduction

1.1. Welcome to FlowChemUK. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website fllowchemicals.co.uk and our associated services. We are committed to safeguarding your privacy and ensuring the security of your personal information.

1.2. By using our Website, you agree to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Website.

2. Information We Collect

2.1. Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and payment information when you use our Website. We collect this information when you create an account, make a purchase, or otherwise interact with our Website.

2.2. Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, operating system, and other technical information when you visit our Website. This information is used to improve the functionality and performance of our Website.

3. How We Use Your Information

3.1. We use the information we collect for various purposes, including:
  • Processing and fulfilling orders.
  • Communicating with you about your orders and providing customer support.
  • Sending you marketing communications (if you have opted in).
  • Analysing and improving our Website and services.
  • Protecting against fraud and ensuring the security of our Website.

4. Disclosure of Your Information

4.1. We may share your personal information with:

  • Third-party service providers who assist us in operating our Website and providing our services.
  • Payment processors to facilitate transactions.
  • Legal authorities, if required by law or to protect our legal rights.
    4.2. We do not sell, rent,

5. Cookies and Tracking Technologies

5.1. We use cookies and similar tracking technologies to collect information about your browsing behaviour on our Website. You can manage your cookie preferences through your browser settings.

6. Your Rights

6.1. You have the following rights regarding your personal information:
  • The right to access and review your personal information.
  • The right to correct inaccuracies in your personal information.
  • The right to withdraw your consent (if applicable).
  • The right to request the deletion of your personal information (subject to legal requirements).
  • The right to object to the processing of your personal information.

7. Data Security

7.1. We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission over the internet is completely secure, and we cannot guarantee the security of your information.

8. Changes to this Privacy Policy

8.1. We may update this Privacy Policy from time to time. The date of the latest revision will be indicated at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

9. Contact Us

9.1. If you have questions or concerns about this Privacy Policy or our data practices, please contact us at sales@flowchemuk.com